Magento extension Customer Feedback Collection Extension by netfeedback
MageCloud partnered with netfeedback to offer Customer Feedback Collection Extension in your MageCloud panel for our simple 1-click installation option. To install this extension - create your account with MageCloud and launch a new Magento store. It takes only 3 minutes.
netfeedback always provides support for customers who have installed Customer Feedback Collection Extension Magento module. Feel free to leave a review for the company and the extension so we can offer you better products and services in the future.
You may want to check other netfeedback Magento extensions available at MageCloud and even get extensions from hundreds of other Magento developers using our marketplace.
Collect valuable customer feedback automatically from your customers either after purchase or shipping.
Compatible with Magento 1.x
Customer Feedback Collection Extension
The Customer Feedback Collection Extension from Netfeedback makes it easier for businesses of any size to harness the power of customer feedback & reviews to help improve their business. This extension connects with the Netfeedback service which allows Magento store owners to get customer feedback from their customers professionally and automatically.How it works
You can choose whether to automatically send relevant customer and order information securely to your Netfeedback account either when your customer places an order on your Magento store or when you ship/complete the order.After a set delay of 1, 7, 14 or 30 days, Netfeedback will send an email to your customer asking for feedback and a rating for the service they received from your Magento store.
You will receive a notification of the feedback left and can respond directly to the customer. You and your customer are encouraged to share their feedback on social media.
Benefits
Engage with your customers - by listening and responding to your customers you show that you care about their custom.Increase trust with your customers - by collecting feedback from your customers you will build trust with your customers
Increase your conversions - by listening to your customers you can improve your business processes and Magento website which will help convert more visitors to customers.
More repeat and referral business - your customers