Magento extension CustomerGauge Net Promoter System Integration by adamdorrell

MageCloud partnered with adamdorrell to offer CustomerGauge Net Promoter System Integration in your MageCloud panel for our simple 1-click installation option. To install this extension - create your account with MageCloud and launch a new Magento store. It takes only 3 minutes.

adamdorrell always provides support for customers who have installed CustomerGauge Net Promoter System Integration Magento module. Feel free to leave a review for the company and the extension so we can offer you better products and services in the future.

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Automatically capture Net Promoter feedback after each order through the CustomerGauge system

Compatible with Magento 1.x

CustomerGauge Net Promoter System Integration

This extension allows businesses to integrate their Magento sites with their Net Promoter program, running on CustomerGauge.

Using this extension, Magento customer order details are sent automatically to CustomerGauge after each completed order using the CustomerGauge API. Customers are automatically emailed after a period of time (usually set at 7 days) and invited to take a small Net Promoter survey. Non-respondents are sent a reminder email.

CustomerGauge then manages follow up with Support Staff, tracking issues until completion.

Features of this plug-in:
  • Select field mapping (both Magento and CustomerGauge)
  • Manual "push" of data to CustomerGauge using the Sales screen for as many orders (useful for historical orders on first time use)
  • or select Automatic to "push" all orders upon completion.
  • Select CustomerGauge development or production environment.


Other features of CustomerGauge:
  • Real-time tracking of Net Promoter Score and customer comments
  • See how you are improving your loyalty score based on targets
  • Comments are actively tagged by customers (or your staff)
  • push comments to the right people in your organisation automatically based on rules
  • workflow suite to keep track of customer service issues
  • "Revenue Accelerator" allows you to segment customers based on revenue into loyalty categories (Promoters, Detractors etc)
  • Fully specified email marketing module
  • Testimonial Management and Publishing system
  • Multi-