Magento extension Linc Care by letslincapp
MageCloud partnered with letslincapp to offer Linc Care in your MageCloud panel for our simple 1-click installation option. To install this extension - create your account with MageCloud and launch a new Magento store. It takes only 3 minutes.
letslincapp always provides support for customers who have installed Linc Care Magento module. Feel free to leave a review for the company and the extension so we can offer you better products and services in the future.
You may want to check other letslincapp Magento extensions available at MageCloud and even get extensions from hundreds of other Magento developers using our marketplace.
Linc Care streamlines a personal and contextual self-serviced customer care experience that drives loyalty.
Compatible with Magento 1.x
Linc Care
Uber customer care experience is the #1 driver for customer loyalty. Linc Care makes it easy for retailers to offer a personal and contextual customer care experience that wins loyalty and referral, at the same time reduces customer service cost.Install in minutes, you will get a major face-lift for all your order confirmation and order shipped notification emails, which has:
A dynamically updated one-touch service center that
1. shows your customers live order tracking status right within the email at the time the customers open the emails. Click to see a live demo >>
2. offers your customers text message notifications on an opt-in basis for shipping and delivery (we are integrated to all shippers and manages both notifications and customer preference without any development on your end)
3. assists your customers on interactions with you. Let it be a product question or a general inquiry, Linc Care uses the customer’s own purchase details to intelligently guide the customer through a seamless experience, plus customers can request a call back or receive answers in text messages. We handle it all, and all you need is a customer service email address and reply the email inquiries :) Click to see a live demo >>
4. [Optional] assists your customers with return / exchange, where they can directly view the return policy, give you feedback on reasons for return, and directly print out shipping label.