Magento extension LiveAgent - Live chat & Helpdesk by jurajsim
MageCloud partnered with jurajsim to offer LiveAgent - Live chat & Helpdesk in your MageCloud panel for our simple 1-click installation option. To install this extension - create your account with MageCloud and launch a new Magento store. It takes only 3 minutes.
jurajsim always provides support for customers who have installed LiveAgent - Live chat & Helpdesk Magento module. Feel free to leave a review for the company and the extension so we can offer you better products and services in the future.
You may want to check other jurajsim Magento extensions available at MageCloud and even get extensions from hundreds of other Magento developers using our marketplace.
LiveAgent + Magento plugin is a complete Live Chat and Helpdesk solution for any Magento powered website.
Compatible with Magento 1.x
LiveAgent - Live chat & Helpdesk
LiveAgent + Magento plugin is a complete customer support platform with Live Chat integration and all Helpdesk features(Email ticketing, Call center, Facebook&Twitter support, Feedback buttons, Knowledge base...) Add a contact button code into your Magento by few simple clicks and be live within 5 minutes!Compatibility
This extension was tested up to Magento 1.7.0.2Features
- Fast installation & no additional setup required! Your contact button will be on your page in few minutes.
- Hosted or owned solution? Does not matter, we offer both. Just make your choice.
- Fully customisable contact button. You can change the color, position, welcome message and many more.
- Support for different communication channels: emails, live chat, twitter, facebook, contact forms
- Build and maintain your own Knowledgebase
- Keep an eye on your cummunity with forums
- Track your customers online! You can see their location (also on map), current url, time of last request and total time on page.
- LiveAgent is currently available in 27 language mutations (English, German, Czech, Spanish, French, Hebrew, Hungarian, Italian, Malay, Dutch, Russian and more...)
Advantages
- Increase customer satisfaction by providing better support
- Allow customers to chat with you in real-time, or to leave off-line messages