LiveHelp® Live Chat

MageCloud partnered with LiveHelp to offer LiveHelp® Live Chat in your MageCloud panel for our simple 1-click installation option. To install this extension - create your account with MageCloud and launch a new Magento store. It takes only 3 minutes.

LiveHelp always provides support for customers who have installed LiveHelp® Live Chat Magento module. Feel free to leave a review for the company and the extension so we can offer you better products and services in the future.

You may want to check other LiveHelp Magento extensions available at MageCloud and even get extensions from hundreds of other Magento developers using our marketplace.

Provide fast reliable chat to assist your customer. Cloud based no setup fees. Fully customizable chat layout

Compatible with Magento 1.x

LiveHelp® Live Chat

» Customizable layout
In WEB administrator's panel you may customize the appearance of your live chat window with logo, colors and font of your corporate image. Moreover, you may customize Start button to meet your website color scheme and style.

» Advanced chat features
You may customize visitor's information to better define your marketing strategies: for example terms to recognize your users or start chat in a web site page, not in popup window, etc.

» Compatibility with all browsers and OS
LiveHelp® chat is compatible with all major browsers: Internet Explorer(from version 7 onwards), Mozilla Firefox, Google Chrome, Safari both on Windows and Mac.

» File Transfer
Transfer files directly via chat. The most common size files (documents, images) can be transferred from visitor and operator to minimize red tape. No mail blocking attachment.

» Customer service efficiency
One chat agent may assist several customers at the same time, decreasing waiting times and telephone calls. An agent may trasfer chat conversations to another agent for additional help. When the operator is not available, users can fill in a form that you will receive ad an email.

» Complete chat logs available in real time for each connected user
Immediate information about users: the web page from which the request was turned and old chats.

» Recorded chat sessions
Recording of the conversations of the past 30 days, useful for