Magento extension Official Zopim Chat (Version 2) by Diglin by diglin

MageCloud partnered with diglin to offer Official Zopim Chat (Version 2) by Diglin in your MageCloud panel for our simple 1-click installation option. To install this extension - create your account with MageCloud and launch a new Magento store. It takes only 3 minutes.

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Official extension to integrate the Zopim Chat service into your Magento Shop. Powered by Diglin GmbH

Compatible with Magento 1.x

Official Zopim Chat (Version 2) by Diglin

Zopim Live Chat - Official Version 2

Works also on Magento Enterprise (tested on 1.13)

Diglin GmbH - eCommerce Solutions | eCommerce Development

Overview

Did you know that 83% of consumers need some kind of customer support when making an online purchase? And 45% of customers abandon an online transaction if their questions or concerns are not addressed quickly.

Businesses that interact with potential customers online are better placed to build a connection and increase their revenues. The Zopim live chat app will let you answer your customer’s questions in real time and ease them into a purchase.

With Zopim Live Chat, visitors to your website will be able to chat directly with you through the widget and you can manage multiple conversations through the online Dashboard.

Key Features:

  • Mobile optimized: your customers can chat with you from any device using our mobile optimized chat widget
  • Proactive chat: rather than chatting with every single person yourself, you can increase the chances of high value engagement (and more sales) by using Triggers to automatically reach every visitor
  • Advanced analytics: our analytics dashboard lets you monitor visitor flow, usage patterns, and lets you jump in whenever a customer might need help

What makes Zopim the best choice for live chat?

  • We’re the most popular live chat provider in the world - loved by over 150,000 businesses
  • A simple and highly customizable chat