Magento extension Self-Service Assistance Platform by oferd
MageCloud partnered with oferd to offer Self-Service Assistance Platform in your MageCloud panel for our simple 1-click installation option. To install this extension - create your account with MageCloud and launch a new Magento store. It takes only 3 minutes.
oferd always provides support for customers who have installed Self-Service Assistance Platform Magento module. Feel free to leave a review for the company and the extension so we can offer you better products and services in the future.
You may want to check other oferd Magento extensions available at MageCloud and even get extensions from hundreds of other Magento developers using our marketplace.
Increase customer satisfaction using nanoRep intelligent self-service platform.
Compatible with Magento 1.x
Self-Service Assistance Platform
Turn your customer service into a revenue generating machine
Add nanoRep extension to your site and provide instant accurate answers to your customers' questions on each product page. Shoppers can ask personal questions about their shipping, billing and order statuses and get instant answers automatically. nanoRep Dynamic product widget is constantly updated with the most popular shoppers' questions and agents' answers, so it can provide the most accurate answers - thus eliminating shoppers uncertainties and significantly increasing the chance that they will purchase.
Give a wow customer experience
Improve conversion & customer satisfaction by giving your customers personalized, contextual, relevant answers to their questions with a unique self-service experience. Increase user engagement by providing answers that can include up-sell, cross-sell and related products promotions.
Easy integration with a simple download extension
With nanoRep answers are offered from day one with super-fast deployment: just download and install the Magento extension on the website. nanoRep will automatically generate self-service Q&A for the entire catalog and display relevant information for each product page.
Features & Benefits
- Self-learning Knowledge Base: Allows easily building and managing FAQ lists on each product page, regardless of the amount of products. The knowledge base is pre-populated with general and